Still have a question? Click here to contact Customer Service.

See below for the answers to our most common questions.

Purchase $60 of select P&G products before taxes, shipping, and fees and after any discounts have been applied, and in a single transaction (for SamsClub.com, transaction must use a single method of purchase, i.e., Curbside Pickup, Same-Day Delivery, Shipping) at Sam’s Club locations or online at SamsClub.com or through the Sam’s Club app to earn a $15 Sam’s Club eGift Card. Qualifying purchases must occur in club or, for Curbside Pickup, Scan & Go™ checkout, Shipping, or Same-Day Delivery online at www.SamsClub.com or via the Sam’s Club app. Purchases from any 3rd party company including but not limited to Instacart.com do not qualify and will be rejected if submitted to the Program.  Promotion valid for consumers with a valid email address and Sam’s Club membership number. Residents of US territories (including but not limited to Puerto Rico, Guam, Northern Mariana Islands, the U.S. Virgin Islands, and American Samoa) are not eligible for this Program. The purchase period begins September 27, 2023, at 7:00:00 AM PDT and ends on October 24, 2023, at 11:59:59 PM PDT. All submissions must be submitted no later than October 31, 2023, at 11:59:59 PM PDT. Any Curbside Pickup purchases not picked up before the program purchase end date of October 24, 2023, will not be deemed eligible purchases for this program. Redemption valid on final sales only; void if purchased participating brands are returned.

It is required that you create an Account on www.PGSamsGet15.com to participate in the P&G Sam's Club 2023 program.  To set-up an account, visit www.PGSamsGet15.com, provide the information in the required fields including a valid email address and Sam’s Club membership number. To complete the setup, click “Create Account.”

When you visit www.PGSamsGet15.com, log into your account and click ”Continue” to get started. Follow the instructions via the steps and images provided or watch the ”How To” videos for help. If you have not yet created an account at PGSamsGet15.com, simply click the “Create Account” button & follow the prompts to create your account.

Please allow up to 4-6 weeks for receipt processing.  However, processing may, on occasion, take longer. At time of submission, you will be notified of the approximate processing time. Once your receipt has been processed, you will receive notification and an estimate of expected arrival for your eGift card if your receipt is valid.

To contact Customer Service via email, click here.